The agent stops calling you for status. Hans preps your borrower follow-ups for you.
When an agent using Ask Hans invites you to a transaction — or their buyer connects you directly — you get one link for that loan. Post milestone updates once and they reach the agent automatically. Request documents and Hans prepares each follow-up; one tap approves it and it goes to the borrower in your name. Your borrower’s finances stay between you and them: the agent sees progress, never contents.
Free — you’re invited by your agent. Nothing to buy, nothing to install.
How it works
Open your invite
One private link per loan — no new software, no data re-entry. The borrower and the deal are already connected.
Request docs — Hans preps the follow-ups
Pick from standard requests (pay stubs, W-2s, bank statements, and more) or write your own. Hans prepares each follow-up; one tap approves it and it goes to the borrower in your name — you stop writing the third follow-up email.
Update the milestone once
Move the loan from processing to appraisal to clear-to-close. The referral agent sees each update automatically — your responsiveness is broadcast to the person who sends you business.
Why loan officers use LenderRelay
- Status questions answered before the agent picks up the phone
- Hans preps follow-ups on outstanding documents — one tap sends them in your name
- Borrower privacy is structural: agents see milestones and counts — never documents, amounts, or financials
- The agent who referred you watches you perform, deal after deal
Why it’s free
LenderRelay comes with the agent’s Ask Hans subscription. The agent pays for Ask Hans to run their transactions; every professional they invite onto a deal — including you — uses it at no cost. There is no vendor plan, no trial that expires, and no upsell waiting at the end.
LenderRelay is currently invite-based: access comes through an agent’s deal. If an agent you work with uses Ask Hans, ask them to invite you. If they don’t yet, point them to askhans.ai.
LenderRelay is powered by Ask Hans, the AI transaction assistant for real-estate agents.